Contact Us
Contact Ostavel
Email us at support@ostavel.com and a person will reply within one working day, Monday to Friday, 9am–6pm UK time.
To save time, please include your order number if you have one.
Common questions
- Where is my order? — check the tracking link in your dispatch email first; most questions are answered there.
- Returns — see our returns policy, then email us to start one.
- Sizing — send us the product link and your measurements and we'll tell you which size we'd send.
Company details
Ostavel is a trading name of MIDTUX LTD
Registered in England and Wales, company number 16932731
Registered office: 20 Wenlock Road, London N1 7GU, United Kingdom
Email: support@ostavel.com
The address above is our registered office. It is not a shop and not a returns address — a returns address is issued by email when you start a return.