Ostavel started with a simple frustration: buying shoes online and having no idea how they’d actually fit.
You know the feeling. The heels look perfect in the photo, the size says 5, and then they arrive and pinch at the toe or slip at the back. So we decided to run our shop differently.
What we sell
Women’s shoes first, with clothing and accessories to wear them with. Court shoes and heels for the days that call for them, ankle boots and knee-high boots for the colder months, sandals and wedges for summer, and flats, loafers and trainers for everything in between. We pick styles we’d wear ourselves, and we’d rather have a smaller collection we believe in than thousands of pairs we know nothing about.
Why the measurements matter to us
Every pair of shoes on our site lists the foot length that goes with each size, and every piece of clothing shows its real measurements, taken flat and in centimetres. It takes us longer to put a product online this way, but it means you can check the fit before you order, not after.
Our tip: measure your foot from heel to longest toe, standing up, at the end of the day when your feet are at their largest. Then compare it with the chart. If you’re still not sure, email us. We’d rather spend five minutes helping you choose the right size than have you wait for an exchange.
Who we are
Ostavel is run by Midtux LTD, a small company registered in England. We look after customers in the United Kingdom and in Italy, with prices in pounds and euros, and a team that answers every email personally.
What you can count on
- Free delivery on every order to the UK and Italy, with no minimum spend
- 30 days to return or exchange anything that isn’t right
- The price you see at checkout is the price you pay
- A real reply to your message within one working day
We’re still growing, and we listen. If there’s a style you’d like to see in the shop, or something we could do better, tell us at support@ostavel.com. We read every message.
Thanks for being here.
The Ostavel team